Direct access to the Symphony technical team via email, phone or instant messaging.
Tickets are USD $200 per incident, which in our experience covers for the majority of installation and hosting related issues. More complicated issues would be charged at USD $120 per hour above the original ticket price, agreed ahead of time.
- Expect a response within 12 hours of opening a new ticket.
- We provide one to one hands-on support with you via instant messaging or phone.
- If a ticket results in the need of ongoing development work, we can help find a suitable agency or freelancer to work with you.
Deals can be made for qualifying non profit organization.
Contact us now to raise a support ticket with us.
Prices are subject to change anytime