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Ticketed Support
Direct access to the Symphony technical team via email, phone or instant messaging.
The Deal
Tickets are USD $100 per incident, which in our experience covers for the majority of installation and hosting related issues. More complicated issues would be charged at USD $50 per hour above the original ticket price, agreed ahead of time.
Features
- Expect a response within 12 hours of opening a new ticket.
- We provide one to one hands-on support with you via instant messaging or phone.
- If a ticket results in the need of ongoing development work, we can help find a suitable agency or freelancer to work with you.
Contact us now to raise a support ticket with us.